Opening Hours: Weekdays 9am - 7pm | Sat 9am - 5pm | Sun 11am - 4pm

About Us

We believe that there is no better feeling than looking forward to your next break or getaway – researching all the exciting things to do and amazing new sights to see! In fact, we love planning holidays so much, that we like to do it for other people too, and pride ourselves on creating the very best bespoke holiday experiences, wherever your dream destination may be. Our friendly team of travel enthusiasts are ready and waiting to help you to research, plan and book your holiday of a lifetime – at a great price and without any stress.

We are a member of the The Global Travel Group and as such we offer complete ATOL protection and all the necessary peace of mind that is so essential when you are looking to book – whether it be a package holiday, cruise, short break, long haul trip, UK break, luxury escape or a tailor-made holiday of a lifetime.

As an independent Travel Agent, we can deal with hundreds of operators. We are not tied to offering the products of one company only. Our sole concern, and intended speciality is your complete satisfaction.

Meet The Team

Rob Gower, Dragonfly Traveller

Rob Gower, Dragonfly Traveller

Robert Gower

Having been fortunate to have spent many years travelling in my work life, living in Belgium and the Caribbean for 3 years and visiting many many other countries, the decision to follow my passion for travel (and holidays of course) when I got the chance to leave corporate life after 30 years was easy.

I find the planning and researching of places to stay and travel just as exciting as the actual trip itself – and even better when you can spend your life doing it day in day out for others to enjoy. Saving clients the time to design their perfect holiday – so they literally just have to turn up – and the pleasure we receive from our clients when we ask for their feedback on their return, just makes it such a pleasurable job and the envy of many of my friends.

Our focus is getting to know our clients and understanding their requirements so that we can pull together an itinerary that’s tailor made and unique to them.

Lisa Gower, Dragonfly Traveller

Lisa Gower, Dragonfly Traveller

Lisa Gower

A career in coffee, wine and food has led to travels all over the world, both to familiar destinations and some very far-flung ones! Experiencing different cultures and countries has only fuelled my passion for travelling further, both on a business and personal level. Having planned my trips and made all of the travel arrangements, this has given me a greater understanding from a personal perspective, of what makes or breaks a trip or holiday and believe me, it’s the little touches that can really enhance the whole experience.

It’s these experiences coupled with my passion for travelling and discovering new places, that has resulted with me joining my husband in setting up our own travel company. Our passion is in managing the complexities of planning and booking your journey or holiday so that you can just go, kick back and enjoy.

Doing the hard work for you

You may think that you can get the best deal for the holiday you want by trawling the internet and booking yourself. However, this process requires plenty of time and patience, and you might not always be getting as great a deal as you think. But with the backing of one of the UK’s largest travel companies, we have access to bookings you don’t, and as well as this, we will do all the hard work for you from researching your dream destination to finding your perfect hotel – and of course, it’s all ATOL bonded.

We pride ourselves on our consultants’ travel knowledge and excellent customer service standards. You can speak directly to our friendly consultants so we can understand exactly what you want, ensuring that we can plan your ultimate holiday. After all, we hope to build relationships with our customers so that we can help them to plan the perfect holiday time and time again.

Not only that, because we’re so passionate about travel, we’ll tell you everything you need to know about your destination, so you can visit the places only local people know about, find the viewpoint for a perfect sunset, and pack everything you’ll need for your holiday of a lifetime.

ATOL Protected

As members of award-winning The Global Travel Group who hold an ATOL licence number 3973, your holiday is fully protected.  An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad. Plus, our ATOL protection will ensure you’ll also receive a refund and travel home if you’re actually on holiday. We use a protected Client Account where your money is held until after your holiday. This means that your money is always kept safe and secure, no matter what happens. So you can book with confidence.

Our bespoke package facility means you can book your flight and accommodation separately to get the very best prices, but it is still ATOL protected under our licence so you won’t put any part of your trip at risk like you would if you booked them separately yourself online. So you can book with peace-of-mind that your holiday is secured at an excellent price.

We have established relationships with the majority of operators featured who share our passion for quality and service. This direct contact ensures we can give you the personal touch and helps us to put you ahead of other guests.  We are also able to add in all those extras you may need to complete your trip, including transfers, attraction tickets, insurance, airport hotels, car parking and airport lounges.